Alpha
Partnership
Independent Financial Advisers
privacy
Alpha Partnership IFA Privacy Policy
Data Protection and Privacy Notice
Privacy Notice
Alpha Partnership IFA's privacy notice explains how they use any personal information that is collected about its clients.
WHAT INFORMATION DO ALPHA PARTNERSHIP IFA COLLECT ABOUT CLIENTS?
Alpha Partnership IFA will abide by the General Data Protection Regulation (GDPR). Alpha Partnership IFA collect information about you when you engage with the business for financial planning/ financial advice/mortgage advice/investment management services. This information will relate to the individuals personal and financial circumstances. It may also include special categories of personal data such as data about the health, if this is necessary for the provision of the services.
Alpha Partnership IFA may also collect information when the individual voluntarily complete client surveys or provide feedback.
EU GDPR NOTICE
The EU General Data Protection Regulation (GDPR) is a first step toward giving EU citizens and residents more control over how data is used by organisations. Companies handling personal information of people in the EU, must comply with the GDPR, no matter where your business is in the world. Alpha Partnership IFA will abide by the GDPR. At the end of the transitionary period EU GDPR was converted to UK GDPR, for clients based in the EU, Alpha Partnership IFA will continue to abide with EU GDPR.
INFORMATION ABOUT CONNECTED INDIVIDUALS
Alpha Partnership IFA may need to gather personal information about the client’s close family members and dependants in order to provide the service to the customer most effectively. In such cases it will be the clients responsibility to ensure that they have the consent of the people concerned to pass their information on. Alpha Partnership IFA will provide a copy of this privacy notice for them or, where appropriate, ask the client to pass the privacy information to them.
WHY DO ALPHA PARTNERSHIP IFA NEED TO COLLECT AND USE YOUR PERSONAL DATA?
The primary legal basis that Alpha Partnership IFA intend to use for the processing of personal data is for the performance of the contract with you. The information that is collected about you is essential for Alpha Partnership IFA to provide the most effective services. Without collecting your personal data Alpha Partnership IFA are also to be unable to fulfil their legal and regulatory obligations.
Where special category data is required Alpha Partnership IFA will obtain your explicit consent in order to collect and process this information.
HOW WILL ALPHA PARTNERSHIP IFA USE THE INFORMATION ABOUT ITS CLIENTS?
Alpha Partnership IFA will collect information in order to provide the client with the services for which they have engaged the business to provide.
WHO MIGHT ALPHA PARTNERSHIP IFA SHARE YOUR INFORMATION WITH?
In order to deliver the services to you effectively Alpha Partnership IFA may send your details to third parties such as those that are engaged for professional compliance, accountancy or legal services as well as product and platform providers that are used to arrange financial products for you.
Where third parties are involved in processing your data Alpha Partnership IFA will have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they’ll only act in accordance with written instructions.
Where it’s necessary for your personal data to be forwarded to a third-party Alpha Partnership IFA will use appropriate security measures to protect your personal data in transit. To enhance the security of the data during transfer, Alpha Partnership IFA will provide extra security, such as password protection and/or encryption of data etc.
To fulfil the obligations in respect of prevention of money-laundering and other financial crime Alpha Partnership IFA may send your details to third party agencies for identity verification purposes.
HOW LONG DO LPHA PARTNERSHIP IFA KEEP HOLD OF YOUR INFORMATION?
During the course of the relationship with you, Alpha Partnership IFA will retain personal data which is necessary to provide services to you. Alpha Partnership IFA will take all reasonable steps to keep your personal data up to date throughout the relationship.
Alpha Partnership IFA are also subject to regulatory requirements to retain your data for specified minimum periods. These are, generally:
- Five years for investment business
- Three years for mortgage business
- Indefinitely for pension transfers and opt-out business
- Three years for insurance business
- These are minimum periods, during which Alpha Partnership IFA have a legal obligation to retain your records.
Alpha Partnership IFA reserve the right to retain data for longer where there is a belief it’s in their legitimate interests to do so. In any case, Alpha Partnership IFA will not keep your personal data for longer than the specific years indicated after the relationship with you has ended.
Individuals have the right to request deletion of the personal data. Alpha Partnership IFA will comply with this request, subject to the restrictions of regulatory obligations and legitimate interests as noted above.
HOW CAN I ACCESS THE INFORMATION ALPHA PARTNERSHIP IFA HOLD ABOUT ME?
You have the right to request a copy of the information that Alpha Partnership IFA hold about you. If you’d like a copy of some or all of your personal information please email or write to Alpha Partnership IFA using the contact details noted below.
When your personal data is processed by automated means you have the right to ask us to move your personal data to another organisation for their use.
Alpha Partnership IFA have an obligation to ensure that your personal information is accurate and up to date. Please ask Alpha Partnership IFA to correct or remove any information that you think is incorrect.
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WHAT CAN YOU DO IF YOU ARE UNHAPPY WITH HOW YOUR PERSONAL DATA IS PROCESSED?
Individuals also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
0303 123 1113 (local rate)
CHANGES TO ALPHA PARTNERSHIP IFA’S PRIVACY POLICY
Alpha Partnership IFA keep the privacy policy under regular review and will place any updates on this web page (and/or) inform you of any changes when they occur. This privacy policy was last updated in October 2023
HOW TO CONTACT ALPHA PARTNERSHIP IFA
Please contact if you have any questions about the privacy policy or information that is held about you: by email at advice@alphapartnershipifa.co.uk
Or write to us at Priest House, 1624 High Street, Knowle, Solihull, B93 0JU